Refund policy

In The Beginning Boutique will gladly refund eligible items within 30 days of submitting your order. To be eligible for a return, items returned must be unworn, unused, tagged, in their original condition, and accompanied by the original receipt. Returnable clothing items must be unworn, unwashed, and unaltered with the hangtags attached. Other goods must be returned unused, unaltered, and have all original tagging. The 30-day return period begins the day your order was submitted/purchased. If purchased online, the return must be postmarked (dropped off/scanned in) within 30 days of placing your order. 

Returns can be made in-person by appointment with original receipt or via mailed receipt. 

Returnable items purchased at full price are eligible for a full refund in the original form of payment, in-store credit, or gift card. Returnable items purchased under a store promotion or discount (excluding items marked off 40% or greater) may be exchanged with in-store credit.  

In The Beginning Boutique is not responsible for return postage fees and is not responsible for lost or damaged packages. If returning via mail, we highly recommend purchasing tracking and insurance. In The Beginning Boutique reserves the right to refuse any returns received that are beyond 30 days after the postmarked shipment date or if we determine that the merchandise does not qualify for a return. Customers are responsible for the return postage of ineligible returns. In The Beginning Boutique monitors returns and reserves the right to deny returns to customers who abuse our return policy based on management discretion.  

Refunds will be processed within 3-5 business days from the day the package arrives and will be refunded in the original form of payment.  

Non-refundable items: Any items purchased at a sale price of 40% off or greater are ineligible for returns. 

Gift cards are non-refundable. 

Items purchased in person must be returned in-person by appointment only. 

For returns via mail: 

1. Ensure all items are eligible for return and are in the original condition. 

2. Carefully pack eligible items with original receipt.

3. Purchase a return label and drop off the package within 30 days of placing the order. 

 

Return address: 

In The Beginning Boutique

P.O. Box 77

Portland, TX 78374

If you have any questions, please email us at itbboutique1@gmail.com